Whether your claim is for medical treatment, a canceled trip, trip delay, or lost baggage, Trawick International is here to help.
How to File a Claim
Learn what you need to successfully submit a claim by reading this important information.
Claims Forms
Scroll or jump to the section you need to find the correct forms and information to submit your claim:
Trip Cancellation Plans (Nationwide)
Travel Medical (Crum and Forster SPC) **NEW! SUBMIT YOUR CLAIM ONLINE!**
Vacation Ownership / Travel Club /Customized / Rental (US Fire Insurance) SUBMIT YOUR CLAIM ONLINE
Student (Axis)
Travel Medical (GBG Insurance Limited)
Trip Cancellation Plans
Plan Names: Safe Travels (Explorer, Explorer Plus, Journey, Voyager, Single Trip, First Class, Annual, Outbound, Outbound Cost Saver); Safe Treker; Alumni
Insurance Carrier: Nationwide
For faster service - upload your claim and related documents to CBPConnect for online claim submission.
Use the forms below to email or mail your claim form and supporting documentation:
Travel Delay (Quarantine) or Missed Connection
Accidental Death and Dismemberment
Email or mail the claim form and all necessary documents to:
Co-ordinated Benefit Plans, LLC On Behalf of Nationwide Mutual Insurance Company and Affiliated Companies
P.O. Box 26222
Tampa, FL 33623
For claim status or assistance filing a claim please contact the number on your ID Card or use CBP Connect.
Travel Medical
Plan Names: Safe Travels (Elite, USA, USA Cost Saver, USA Comprehensive, International, International Cost Saver, USPHL); Passport Explorer
Insurance Carrier: Crum and Forster SPC
If your Certificate # is 1775243 or lower, please use the appropriate form from the list below.
TIP: You can locate your certificate number on the email confirmation you received and/or your visa letter. 
Use the following claim forms:
Medical Expenses Reimbursement
Trip Delay (Quarantine) Claim Form
Accidental Death and Dismemberment Claim Form
Email or mail the claim form and all necessary documents to:
Co-ordinated Benefit Plans LLC on Behalf of Crum and Forster SPC
PO Box 2069
Fairhope AL 36533
For claim status or assistance filing a claim please contact 866-696-0409 or 251-928-0939
Vacation Ownership / Travel Club / Customized Plan
Plan Names: Safe Travels Rental Plus; Safe Travels Flex; Safe Travels Assure; Safe Travels Assure Choice; Safe Travels Leisure; Safe Travels Leisure Choice; Safe Travels Leisure-GCI; Dues Guard Leisure; Dues Guard Use Year; Vacation Assure and Vacation Assure Choice
Insurance carrier: US Fire Insurance
Submit your claim information related documents to CBP Connect for online claim submission
Email: VacationClaims@cbpinsure.com
Co-ordinated Benefit Plans, LLC On Behalf of United States Fire Insurance Company
P.O. Box 26222
Tampa, FL 33623
For claim status, to request a claim form, or assistance filing a claim please contact: 877-390-8532 or check online at CBPConnect.com
Student
Plan name: Collegiate Care Essential / Enhanced / Elite / Exclusive
Insurance carrier: Axis
Use the following claim form:
Email: eclaims@gbg.com
Mail claim the form and all necessary documents to the address below.
GBG Administrative Services
26741 Portola Parkway Suite 1E #527
Foothill Ranch, CA 92610
For claim status or assistance filing a claim please contact: 888-914-5333|786-814-4125